Privacy Policy

Information we collect

When you contact FusionWorks through a project enquiry form, we may collect information you choose to provide such as your name, business email, company, website, project requirements, service interest and timeline.

We may also collect standard website usage information through analytics tools, such as pages viewed, device type, browser information, referral source and interaction events.

How we use information

We use submitted information to understand enquiries, respond to project requests, improve our services and website experience, and measure how our marketing and content perform.

We do not sell personal information.

CRM, analytics and service providers

FusionWorks may use trusted service providers for website hosting, analytics, CRM, forms, email and related business operations. Information may be processed by these providers only where needed to deliver those services.

When HubSpot or other CRM tools are connected to our forms, submitted enquiry information may be stored in those systems for follow-up and relationship management.

Cookies and measurement

We may use cookies or similar technologies to understand website usage, remember preferences and measure marketing performance. Where required, consent controls may be used before optional tracking is enabled.

Data retention and security

We retain enquiry and business communication information only for as long as reasonably necessary for business, legal or operational purposes. We take reasonable technical and organizational measures to protect information, while recognizing that no online system can be guaranteed to be completely secure.

Your choices

You may ask us to correct or delete personal information you have submitted, subject to applicable legal and operational requirements. You may also choose not to provide optional information through website forms.

Policy updates

We may update this policy as the website, tools or services evolve. The latest version will be published on this page with an updated revision date.